Warranty Information
ASTON GLOBAL INC.
Limited Warranty
“Limited Warranty”: Except as provided otherwise below, Aston Global Inc., a Texas
Corporation ("Aston"), warrants its products to be free from defects in material and
workmanship for a period of one year from the date of original purchase from Aston
and/or from one of Aston’s authorized retailers (the "Warranty Period"), subject to the
following terms and conditions.
The Limited Warranty shall extend only to the original owner, and only to the original
product and its components in their original, unaltered, condition, in the product’s place
of original installation. The Limited Warranty shall not be transferable to subsequent
owners, or to anyone else. Aston reserves the right to modify this warranty at any time;
however, any such modification shall not otherwise change the Limited Warranty.
Further, the Limited Warranty shall be available only upon presentation by the original
owner to Aston of the original sales receipt for the product.
This Limited Warranty does not cover, and specifically excludes coverage for, defects
caused in whole or in part by alterations to the product and/or its components, either
individually or as assembled, improper handling, improper assembly, improper
installation, improper cleaning, improper maintenance, accidents, abuse, or misuse
(foreseeable or otherwise), where “improper” shall mean “not in strict compliance with
the product’s Assembly Instructions and Owner’s Manual.” Further, any modification or
alteration to the product not specifically called for in the product’s Assembly Instructions
and Owner’s Manual shall void the Limited Warranty. This Limited Warranty also does
not cover, and specifically excludes coverage for, products used in any industrial,
commercial, or business property, to include vacation or rental properties such as
Airbnb, vrbo, and other properties used for substantially the same purposes. No person
or entity other than Aston is authorized to make any affirmation, representation, or
warranty other than those contained in this Limited Warranty; and any affirmation,
representation, or warranty other than those expressly contained in this Limited
Warranty shall not be enforceable against Aston. Except as otherwise expressly
provided herein, Aston makes no warranties, expressed or implied, including
warranties of merchantability and/or fitness for a particular purpose, or of a
product’s compliance with any code, either unassembled or as installed. Aston is
not responsible for verifying building code restrictions on installation or use, and any
such compliance is expressly excluded from this Limited Warranty.
To the fullest extent allowed by applicable law: this Limited Warranty does not cover,
and Aston hereby expressly disclaims liability for, any special, incidental, or
consequential damages. Such excluded damages shall include, but are not limited to,
damages to property other than the product (e.g., tile, marble, etc.), and the costs of any
labor (including removal and/or installation), transportation, shipping, storage, or delays
occasioned in any way by defects that are otherwise covered by the Limited Warranty.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW: THIS LIMITED
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE; ASTON
DISCLAIMS ALL LIABILITY FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND WHATSOEVER; ASTON IS NOT LIABLE FOR DAMAGES
FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFITS, INCONVENIENCE, OR
FOR INCIDENTAL EXPENSES, LABOR OR MATERIAL CHARGES, OR ANY OTHER
COSTS ARISING FROM ITS PRODUCTS, THEIR ASSEMBLY, INSTALLATION, OR
USE, OR RESULTING FROM THE REMOVAL OR REPLACEMENT OF ANY
PRODUCT OR COMPONENT COVERED BY THIS LIMITED WARRANTY.
TO AVOID ANY CONFUSION AS TO THE LIMITS OF THIS LIMITED WARRANTY: IN
NO EVENT SHALL ASTON’S LIABILITY UNDER THIS LIMITED WARRANTY
EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT, AS REFLECTED
IN THE ORIGINAL SALES RECEIPT PRESENTED TO ASTON BY THE ORIGINAL
CUSTOMER.
Aston may fulfill the Limited Warranty by replacing the defective product or component,
or, in Aston’s sole discretion, refunding to the original customer the original price paid
for the product or component, with shipping costs to be paid by the original customer.
Aston's obligations under the Limited Warranty shall be fully discharged upon Aston’s
tender of a replacement for the defective product or its tender of a refund for such
defective product. Any product replaced or repaired during the Warranty Period will be
covered only for the remaining Warranty Period. Further, a refusal of such tender shall
terminate and extinguish the Limited Warranty.
To make a claim under the Limited Warranty: The original customer must notify
the Aston Customer Service Department within thirty (30) days of discovering the
claimed defect by calling (877) 424-9699, emailing support@astonglobalinc.com, or
sending written notice to:
Aston Global, Inc.
Attn: Customer Service Department
902 Nicholson Rd., Suite 100
Garland, TX 75042
Such notice must include a copy of the original sales receipt, identify the date the
product was originally sold by Aston or its authorized retailer, and fully describe the
nature of the claimed defect in material and/or workmanship. Aston may, in its sole
discretion, request such additional information and/or documentation as Aston may
require in order to evaluate the applicability of this Limited Warranty.